Refund Policy

Thank you for choosing Swingnjoy. We appreciate your trust in our products. Please review our refund policy below:

30-Day Return Policy:

We have a 30-day return policy, starting from the date you receive your item. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You must also provide the receipt or proof of purchase.

Initiating a Return:

To start a return, please contact us at contact@swingnjoy.com.

Returns should be sent to the following address: 111 2nd St, Aspinwall, Pennsylvania 15215, United States

We will provide you with a return shipping label and instructions on how and where to send your package. Note that returns sent without prior authorization will not be accepted.

Damages and Issues:

Inspect your order upon receipt. If the item is defective, damaged, or incorrect, please contact us immediately. We will evaluate the issue and work to make it right.

Non-Returnable Items:

Certain items cannot be returned, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. Additionally, sale item s and gift cards are non-returnable.

Exchanges:

For a faster resolution, return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off Period:

If the merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The same conditions apply: the item must be unworn or unused, with tags, and in its original packaging, accompanied by the receipt or proof of purchase.

Refunds:

Upon receiving and inspecting your return, we will notify you of the refund status. If approved, the refund will be automatically processed to your original payment method within 10 business days. Keep in mind that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since the return was approved, please contact us at contact@swingnjoy.com.

If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at [contact@swingnjoy.com].

Thank you for choosing Swingnjoy. We value your business!